Amazon Style – Site Manager , Amazon Style job vacancy in Services LLC (Seattle, WA)

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Company name : Services LLC
Location : Seattle, WA
Position : Amazon Style – Site Manager , Amazon Style

Description :
5+ years of retail or operations experience, or 2+ years of Amazon experience.
2+ years of people management experience, or 2+ years of Amazon experience.
Bachelor’s degree, or 8+ years of related experience.
Job summary
Amazon Style is Amazon’s first-ever physical store featuring men’s and women’s clothing, shoes and accessories. We are passionate about creating a shopping experience that customers love. If you enjoy being both an operator and an inventor and want to join a fast-paced, innovative team that is making history and breaking new ground for Amazon’s retail stores, this is the place for you.
Amazon Style is seeking a motivated individual to manage Amazon’s Style Testing Lab. As the Site Manager, you will be responsible for managing site operations and overall coordination of lab testing activities. This individual will partner closely with Amazon Style’s Product Testing and Validation team to execute tests to validate product features/functionality, in pursuit of delivering the best possible customer experience. This is a fast paced, highly collaborative environment inside Amazon. This position demands the ability to prioritize, multitask, and remain flexible. Site Managers are skilled operators who are also comfortable with ambiguity and are experienced in leading large teams to deliver exceptional results.
Site Managers demonstrate a strong work ethic, excellent ownership, the ability to meet deadlines, a willingness to learn new things, and a commitment to the customer and employee experience.

The successful candidate will:

Manage a team of process assistant and associates, including setting goals, relaying expectations, scheduling, and managing performance (providing regular feedback, supporting career development).
Prioritize and delegate effectively to drive exceptional results, including executing standard operating procedures, identifying areas of improvement, implementing solutions, and providing ongoing feedback to store employees.
Maintain a positive employee culture built on Customer Obsession and Amazon’s Leadership Principles.
Create and maintain a culture of engagement by routinely listening to feedback from leaders, associates, and customers and implementing solutions to solve problems.
Analyze site data and identify areas of opportunity, determine root causes, and implement solutions to continuously improve the overall performance and culture of the store.
Participate during weekly business meetings.
Perform site walks and other audits. Engage with associates on the floor, modeling behaviors of success and jumping in to fulfill associate activities when needed to provide a great associate experience and develop others.
Create and maintain a safe, clean, and secure environment to ensure the security of all employees, customers, and products at the site.
Current field manager within Amazon Fresh/Go Grocery business line.
Experience working independently in an ambiguous environment with minimal supervision.
Demonstrated ability to use data and metrics to back up assumptions and implement effective solutions.
Demonstrated success in problem solving and delivering results.
Strong written and verbal communication skills.
Passion for Amazon and committed to delighting customers.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

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